So I had a rough time with the NZXT Kraken X62 that I ordered so the new machine isn't online. Anyone else have experience with it?
The backplate didn't fit well and it isn't "solid" it's kind of a flexible plastic. The standoffs go into that from above up top of course and those screwed in just fine. The caps for the other side of the stand offs wouldn't screw in more than a few threads deep. I snapped one standoff in half and broke the backplate also.
I don't know if mine is completely defective bolts or what, this isn't rocket science and not my first AiO, I have had open loops also, and probably a dozen different random HSF setups.
Here is what the mounting hardware looks like.
Top left is the backplate and the 4 corners there slide back and forth depending on which socket you have.
Fairly center is the standoffs you use for the Intel socket that I have. The ones with the short stubby ends are the other socket that I forget which has a metal plate around it already so no backplate necessary. Then of course the nuts that secure it is right above.
I sent a message to NZXT and they are already sending me a full new mounting kit for free which is nice. Going to take 5 days plus or minus 2 days. I submitted for a return/replace with Amazon also and I will just pull the mounting kit from that in the meantime to try and get online faster, it should be here tomorrow or the next day.