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Funny that the article itself questions the meaning of "incomplete".

Assuming Smed did actually say that (which I doubt - it"s far too concrete for any CEO), the word "incomplete" is open to interpretation. He could have simply meant it in the sense that SoE has always released products which met all their (i.e.: not yours) requirements for "completeness". Before...

Yes - like I and others (Brad, Smed, etc.) have said, communication lines weren"t that great back then. But if you want to play the rhetorical question game: Do you honestly believe it would make sense for upper management to lie to their customers when the company depends on repeat business?

Show me a quote (or paraphrase it and give context so others can confirm/deny) of an SoE employee (even a lowly PR guy will do...but I doubt you can even come up with that)sayingthat Vex Thal was completely finished and fully itemized.

As Smed confirmed, any of those instances which can be construed as "lying" were simply cases of PR people (not CEOs, not developers, etc.) saying either what they thought was true or what they hoped was true. Were the communication lines at SoE not so great back then? Yes. Did upper...

Lol at calling that a nerf. That was a necessary fix to an obvious exploit. First, I know little of SWG, so you might be right about them lying in regards to that game. As for 1)-3), I know all those happened (and suffered through them too!), but where/when did the actuallyingtake place (and...

You forgot a "fuck you" attitude towards customer service.

1) One employee lying does not equate to a "dishonest" company (unless, of course, its the CEO or similar lying - though even then it"s a stretch). 2) I have yet to see any proof anywhere of an SoE employee deliberately hiding the truth. At best, I"ve seen some inaccurate quotes of minor...

A gaming company on the east coast?