Got my TOUG finally. Had a two month delay they only told me about cause I asked. They sent a “Your table is about to ship” notice last Friday, it arrives with no notice a couple days later. Get it all unpacked an email them that my cup holders are missing, should I have expected them this shipment or is it different. Go a day with no response, start building it and find a top rail board broken in half, and a cosmetically damaged topper. Send an email about that, took two days to get a response but they say they will replace them. Still didn’t address my missing cup holders question which I reiterated in the damage email. Equities a couple days and asked again. Still no response two days later.
Customer service is fucking horrible but the table itself is really nice. I was probably going to order armrests and maybe LED strips from them but may just say forget it after dealing with CS incompetence.
First gaming session on it will be this weekend, pretty excited to try it out, I like how high it sits, hopefully that will help keep my back from being sore from hunching over all night gaming.