At my work I have an FSA account for transport. I mostly use this for tax advantages but since the Rona I haven't been able to spend any of it. We switched carriers from last year to another bank called Discovery Benefits(no relation to the CC company).
Approaching the half-year mark I realized I had a bit of money in there and I want to buy a bunch of rail commuter passes since they don't expire and I don't want the money to just poof at the end of the year where I get no use out of it.
However, when I tried to purchase rail passes these shitheads told me it was an invalid merchant and I'd have to go to their office to buy them in person. Supposedly. I haven't went down there yet to try this because it's quite far away and I don't actually need to use the rail but I want to hoard them.
Then I noticed that this place doesn't even have a reimbursement system. You absolutely have to purchase anything with their benefit visa card. This thing hasn't worked at parking locations or anything so I have no idea where it is supposed to function.
What is the right recourse here? I'll try going all the fucking way downtown to buy in person but since I am positive the point of purchase will be the same that it will be denied.
Anyone experience bullshit like this? Seems more than likely that they make this difficult so you can't spend your FSA easily.
Approaching the half-year mark I realized I had a bit of money in there and I want to buy a bunch of rail commuter passes since they don't expire and I don't want the money to just poof at the end of the year where I get no use out of it.
However, when I tried to purchase rail passes these shitheads told me it was an invalid merchant and I'd have to go to their office to buy them in person. Supposedly. I haven't went down there yet to try this because it's quite far away and I don't actually need to use the rail but I want to hoard them.
Then I noticed that this place doesn't even have a reimbursement system. You absolutely have to purchase anything with their benefit visa card. This thing hasn't worked at parking locations or anything so I have no idea where it is supposed to function.
What is the right recourse here? I'll try going all the fucking way downtown to buy in person but since I am positive the point of purchase will be the same that it will be denied.
Anyone experience bullshit like this? Seems more than likely that they make this difficult so you can't spend your FSA easily.
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