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COLES will roll out an autism-friendly shopping experience at nearly 70 stores across the country from today, following a successful trial earlier this year.

The Quiet Hour program, which reduces noise and distractions to make shopping easier for customers who find heightened sensory environments challenging,

During Quiet Hour, store lighting is dimmed by 50 per cent, Coles Radio switched off, register and scanner volumes reduced to the lowest level, trolley collection stopped and roll cages removed from the shop floor.

we’re achieving a ‘no-judgment’ shopping space where people on the spectrum and their families can feel comfortable and welcome whilst grocery shopping.

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