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lurkingdirk

lurkingdirk

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person-1440-30-crazy-ideas-party-5-minute-crafts-44k-views-20-minutes-ago-1.jpg
 
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Mist

Mist

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Porkchop said:
Ah ok. Did they figure out that it was probably a RTP or firewall issue? Or sell them on new cabling and/or switches?
Click to expand...
The client's network vendor was Tata Consultancy, pretty much the worst of the worst Indian IT vendors. Tata spent 2 weeks forcing us to replace the voice gateways on site 3 times (twice via courier, from CT to the very center of NYC, on two consecutive weekends) before they admitted they have no idea how the network at the site was even cabled, let alone how the VLANs routed, which firewalls were involved, etc. Once they recabled everything and mapped out their network routing, the problem went away. We charged the client back thousands of dollars; they didn't pay any of it because the actual client was already in bankruptcy, which I'd explained to my managers before we ever sent the first courier out.

1623688583809.png


PS: I don't work there anymore.
 
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MusicForFish

MusicForFish

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Mist said:
The client's network vendor was Tata Consultancy, pretty much the worst of the worst Indian IT vendors. Tata spent 2 weeks forcing us to replace the voice gateways on site 3 times (twice via courier, from CT to the very center of NYC, on two consecutive weekends) before they admitted they have no idea how the network at the site was even cabled, let alone how the VLANs routed, which firewalls were involved, etc. Once they recabled everything and mapped out their network routing, the problem went away. We charged the client back thousands of dollars; they didn't pay any of it because the actual client was already in bankruptcy, which I'd explained to my managers before we ever sent the first courier out.

View attachment 358262

PS: I don't work there anymore.
Click to expand...
What a shit show.
6.jpeg
 
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Porkchop

Porkchop

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Mist said:
The client's network vendor was Tata Consultancy, pretty much the worst of the worst Indian IT vendors. Tata spent 2 weeks forcing us to replace the voice gateways on site 3 times (twice via courier, from CT to the very center of NYC, on two consecutive weekends) before they admitted they have no idea how the network at the site was even cabled, let alone how the VLANs routed, which firewalls were involved, etc. Once they recabled everything and mapped out their network routing, the problem went away. We charged the client back thousands of dollars; they didn't pay any of it because the actual client was already in bankruptcy, which I'd explained to my managers before we ever sent the first courier out.

View attachment 358262
Click to expand...

Wow thanks for sharing. "Replace the voice gateway" is such a cop out. Do your job, bastards. Or you know, create an entirely new network instead of troubleshooting, whatever works. 🙃

istockphoto-497628484-612x612.jpg
 
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Ameraves

Ameraves

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Where the fuck do you find this stupid shit?

GIS for stupid shit.

1623697322048.png
 
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