Selix
Lord Nagafen Raider
- 2,149
- 4
I know paying tax is an annoyance for a lot of people but that doesn't really bother me that much. What I really value from Amazon and other online services the most isrelevant advice. On Amazon I do a search for a product I am interested in then I drop everything that doesn't have at least 4 stars and up because when there are 1000 options why even bother with less then 4 stars? Then I try to find the product with the highest number of reviews which generally signifies a lot of real people bought it and not just spoofing. Then I can click on several of them and read reviews which have been upvoted by people who own the product and find the information relevant. Usually the topmost reviews contain a wealth of information about exactly what I am going to see when I get this product home and 9.9 times out of 10 they have been spot on. Even going so far as to have tips for how to deal with common/minor issues or modify the product to get the most out of it.Same. I'll order is on Amazon or just run to Best Buy super quick. I will stay away from Gamestop.
Best Buy is just as bad though lately. I bought a $99 HP Wireless printer (Cheap) which received good reviews. This is how it went:
* I place the printer on the counter (Right in front of the cashier FYI) to pay for it.
* Best Buy Cashier says, "Hold on just one second while I finish this up."
(Finishes something up)
* Best Buy Cashier looks at me and my wife and says, "SO! WHAT BRINGS YOU IN TODAY!"
* I look down and say, "Well, we are here to pay for our printer."
* Best Buy Cashier says, "FANTASTIC. You know, you should really get the 2 year replacement plan on this. It's only $24.99."
* Me: "No thanks."
* Best Buy Cashier, "Are you sure?"
* Me: "Yes. I have a hard time putting $25.00 down for a warranty on a 99 dollar device."
* Best Buy Cashier, "Ok but just an FYI... sometimes the wireless card has been known to go out on this model"
* Me: "So you are knowingly selling a defective device?"
* Best Buy Cashier, "No no not defective... just sometimes a surge can hit it and....
* Me: "Ring me up. Now"
Best Buy wonders why they are doing so poorly. I get better information from the internet and reviews than any of their "expert" reps, and I get 2 day free shipping and for now do not have to pay Tax with Amazon. Plus they have great customer service.
Amazon all the way.
Now if I go to my local store the best I can hope for is some vague assurances that it will do what I want it to do and no details that lay out common issues/solutions, better/cheaper/newer alternatives, or extremely competitive pricing.
The service I get doing it myself shouldn't be thiseasilysuperior to what I get in a store.