This is the most disappointing MMO ever made. It took a massive budget and combined it with the most MMO-friendly IP and game reputation ever made and ended up terrible.
I made a lot of posts on RR why exactly, but I'll sum it up here: They should have followed the Elder Scrolls example of "go anywhere, do anything" and tried to have as much of a sandbox game as possible in an MMO. Where you'd do what you wanted, impacted the world and players around you and had a tremendous amount of freedom no one thought possible.
Instead, they went the opposite way. Other players were as anonymous as they could make it, everything you did had minimal impact on the world or other players and you were pretty much forced to follow the on rails questing system that was so overbearing by level 20 you just didn't care anymore. Leveling feels like being alone in a library reading a children's fiction book.
Bottom line: Matt Firor has no concept of what an enjoyable MMO should be, what Elder Scrolls is and how to combine those.
