radditsu
Silver Knight of the Realm
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What was your dream growing up before life kicked you in the nuts/vag?
- Thread starter Echuta
- Start date
Noodleface
A Mod Real Quick
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Even weirder when you consider the government doesn't even fund the USPS, they're self-funded.
From their website:
So how can a mandated government entity not be funded by it?
Mist
Eeyore Enthusiast
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Someone on my team just did a 24 hour shift from 9pm Saturday to 9pm Sunday this weekend.
There's just too much work to do. No one who works 1st shift knows how to cover second or third shift, because we're responsible for every possible role since the rest of the company goes home. So all coverage falls on us.
Call volume isn't super high usually, but our sales people sold 24x7 real-time monitoring for every device we've ever sold for 6500 customers, many of which have massive, 50k+ station phone systems with dozens of servers and hundreds of gateways with hundreds of PRI circuits going into them.
Every time an error or warning or even a single errored second hits one of our three SNMP monitoring platforms, it needs a ticket created in our lumbering, antiquated ticketing system and a full, thoroughly written investigation sent to the customer within 15 or 30 minutes depending on the customer, and those screens light up continually all night. We're also responsible for all patch implementations, because our customers certainly don't want their phone systems down during main business hours.
There are usually 5 of us.
Noodleface
A Mod Real Quick
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I don't see why you would think Mist isn't working so much. She's hourly working in a support role.
Mist
Eeyore Enthusiast
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They also pressure me to take the most hours, because I am the lowest paid member of my team.
Burren
Ahn'Qiraj Raider
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Mist
Eeyore Enthusiast
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We don't just take calls, we make a lot of calls to our customers' voice/internet providers as well, any time they have lines go down or take errors it's our responsibility to make tickets with their providers to get that worked on.
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I remember I was a telemarketer when I was like 16 for some police and fire dept stickers and shit. Office, desk, phone and a call list. Fuck that was brutal. I think I smoked like 2 packs in a 8 hour shift, just to get the fuck away from that shitfest. Lasted there like 2 weeks tops. It was brutal. Fuck people and fuck trying to sell them some shit.
Mist
Eeyore Enthusiast
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That sounds like our Inside Sales team. They have to make 75 cold-calls a day. Luckily they are an entire state away from me and I've never had to meet any of them. People burn out there even faster than in our NOC.
I wanted to be a farmer like my grandpa until I realized our farm wasn't profitable, at all. Now I work for the railroad doing 20-30 hour days 6 days at a time and daydream about working our farm.
Joeboo
Molten Core Raider
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Noodleface
A Mod Real Quick
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You guys are fucking idiots. Obviously he rides the train backwards through time zones and it ends up equaling 30 hours in a day
Guess I should have worded it better. I work 6 days for 1 shift, getting anywhere from 2-8 hours of sleep over those 6 days. Each shift is scheduled 64 hours paid but is always more. Longest I've worked straight without any sleep was 92 hours.
Fuck me, I should have pursued becoming a cowboy or something instead.
