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So I opened up a new bank account recently, was supposed to have a Debit card and book of checks mailed to me.
Well a week and 1/2 goes by and nothing, so I call them, turns out they had all information correct except they sent it to the wrong city, mind you it is the closest neighboring city, like 7 miles apart.
So woman on the phone cancels checks and debit card and reissues them, I ask her is their a potential for a security breech. She says would need the last 4 of my social (I assume she means to activate debit card.) She Scheduled to have a new card issued and new checks.
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I'm nervous about this, firstly I dunno where the checks could have been sent, I don't think there's an address that matches mine in the neighboring city, and I know that the Zip was listed correct. My thoughts would be if not delivered to me, they should have been returned to sender, but it makes me nervous because if anyone else got a hold of the checks they'd have a routing number and an account number,
not to mention my full name and address (and the zip code would direct them to my city, and address).
At this point I feel like I need to cancel the account entirely, shit she acted like it's hard to get hold of SS#'s, it feels to me like it's to much an unnecessary risk --I think the responsible thing for them to have done was to close the account and reopen a new one, since it's a brand new account as it is. What do you guys think?
Well a week and 1/2 goes by and nothing, so I call them, turns out they had all information correct except they sent it to the wrong city, mind you it is the closest neighboring city, like 7 miles apart.
So woman on the phone cancels checks and debit card and reissues them, I ask her is their a potential for a security breech. She says would need the last 4 of my social (I assume she means to activate debit card.) She Scheduled to have a new card issued and new checks.
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I'm nervous about this, firstly I dunno where the checks could have been sent, I don't think there's an address that matches mine in the neighboring city, and I know that the Zip was listed correct. My thoughts would be if not delivered to me, they should have been returned to sender, but it makes me nervous because if anyone else got a hold of the checks they'd have a routing number and an account number,
not to mention my full name and address (and the zip code would direct them to my city, and address).
At this point I feel like I need to cancel the account entirely, shit she acted like it's hard to get hold of SS#'s, it feels to me like it's to much an unnecessary risk --I think the responsible thing for them to have done was to close the account and reopen a new one, since it's a brand new account as it is. What do you guys think?