Yeah, they're pretty awesome. Unfortunately for them, I've had a few pieces of doa hardware from them, so I don't like buying evga anymore. Couple of motherboards (2 for the same one..that sucked so bad having to wait, 3rd one worked thankfully) and a doa vid card. The replacement vidcard they sent me wouldnt work in the pcie16 slot..later would be a known defect for this run of cards..wasnt going to wait for another card, so I got it rma'd a year later. They made me jump through a few of their troubleshooting steps, but they did eventually send me a working card. SO yeah, they have great support, but it would be better, at least in my experience, if they sent working hardware in the first place.