He fucked us over by lying. He misrepresented the state of both Vanguard and Sigil and launched the game in an unfinished, largely unplayable state. He did so because Sigil was not healthy; it was out of money.
Fans didn't just buy Vanguard, they invested in it. A lot of those fans were enthusiasts who planned guilds, built sites, upgraded computers, etc.
Months in, we continued to receive assurances. A miracle patch was coming. Lots of content was almost done. Even two weeks before the SOE takeover, he posts about a relaunch, fall expansion, ship battles, pirates, RTS, city building, etc..
That he did it to those with a lot of trust for him makes it worse IMO.
[not my intent to beat dead horses, just explaining reasoning]