Would love to hear what people here define as "average" or "bad" service.
Average service- take order, deliver order, off-chance there is a mix-up with an order offer to correct, check on table about 10-15 minute intervals or be in the vicinity where I can catch your eye, collect money in timely fashion.
Bad service- Sit down with us when you take the order (Nearly anywhere other than Hooters) because your feet hurt/other excuse/think it gets a bigger tip/whatever, mistakenly think I care about how much you hate your job and that I want to hear about it or your gossip about other customers, mix-up order and we get it corrected by someone else only to have you come over and take away the correct thing to mix-up again, bring the bill at the conclusion of the meal and then are not seen again to take payment for 20+ minutes when paying/tipping on card.
Great service- Pleasant, upbeat, professional, able to catch your eye within a 10 minute span if something is needed, not guilty of committing any of the acts outlined under bad service above
Above and beyond service-Same as great service but doesn't come over at an inopportune time, ie. in-depth discussion or intimate moment, will catch your eye just to check everything is satisfactory and turn and go the other way until a more opportune time. Knows what they are selling, and when to pitch them. Doesn't choose the exact moment when you've just taken a bite of food to spring out of nowhere to ask "Everything all right?" Wtf headnod/headshake, try to chew faster while holding up the finger signal for 'one moment' what is the correct response here? 'Really good' servers seem to magically know when you're free to answer the inquiry.
Again
this pertains to places at the level of Chilis, Applebees, etc.a casual meal out at chain joints, and the bad isn't that common but has all occurred at some point. Service seems a mixed bag at them even on slow nights.
Further, one negative criterion does not make bad service, but if you're fucking up everything possible you could, then yes bad service. A big peeve is waitstaff under the mistaken impression I've come there just to spend time with them (sitting, complaining, etc.) and not to spend a meal out with the person I'm with.