Strange update on this chair. I was sitting in it the other day and a small tear on the left side of my ass formed. When I sat down, I heard a ripping sound. I don't recall there being a small hole which could lead to a rip. I guess the mesh seat material was getting a little old. So I looked into my old purchase information. Thank god gmail holds onto things if I only archive them and not delete. I bought it back in December, 2013. And apparently Herman Miller offers a 12 year warranty, and this was now just a few weeks beyond that 12-year mark. They asked when the damage started to appear, so I quickly said it was almost a month earlier. It seems the mesh my chair had is no longer sold, but there is a "new" style of the same thing. To comply with their own warranty standards, they're going to send me a brand new seat and back mesh for the chair. Pretty awesome of the company. Just wanted to share that.