Computer Issues

Alkorin

Chancellor Alkorin

Part-Time Sith
<Granularity Engineer>
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Yep. Nuke it. Seriously, if you have the time, and you have even the slightest bit of doubt, why trust something that has been compromised in potentially unknown ways?

I like to think of it this way. You had a rootkit. It's gone, sure, but it could have been:

1. A symptom of another, larger, problem that wasn't actually fixed.
2. An as-yet undiscovered variant of this rootkit that had secondary effects.
3. Used to Do Something to your system before you removed it, and that Something wasn't removed (because it isn't detected as part of the rootkit payload).

You never know. I'd play it safe.
 
mkopec

mkopec

<Gold Donor>
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Well its been a day and it seems clean so far. I did a few more through scans with multiple virus/malware scanners and nothing fishy came up. Things are running faster now so it seems like the Kaspersky TDSS killer solved it.

But I will probably wipe it clean this weekend when I get the time. The problem is on this PC is my bro bought me a windows 7 edition from UofM for $20 and its an upgrade version from Vista which I idnt know about when he bought it. So I have to deal with Microsoft call thing to get the codes, which is a pain in the ass.
 
mkopec

mkopec

<Gold Donor>
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I guess I should make an image of my install this time. Do any of you suggest a good free image software?
 
Lanx

Lanx

<Prior Amod>
60,977
134,384
Get the webroot b4 they fuck it up again, they will eventually. Also how old is the kid, if he's searching for porn, well there's your answer to where most of the virus/rootkits are coming from.

either from "download sites"
or "membership sites"
or even just the ads unless you use adblock.
 
ronne

ronne

Nǐ hǎo, yǒu jīn zi ma?
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7,143
lanx_sl said:
Get the webroot b4 they fuck it up again, they will eventually. Also how old is the kid, if he's searching for porn, well there's your answer to where most of the virus/rootkits are coming from.

either from "download sites"
or "membership sites"
or even just the ads unless you use adblock.
Click to expand...
Wrong, porn sites in general are almost universally safer than average. You're talking about a business model built 100% on website traffic, so it's in their absolute best interest that people not be afraid to go there.

If it's kids infecting a computer it's like 99.9999999999% a link they clicked from a friend on Facebook or on a Youtube comment.
 
Noodleface

Noodleface

A Mod Real Quick
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14,508
I guess I don't understand why lanx feels that he must be financially responsible for purchasing programs for other people's computers.

I would tell my relatives "buy this or don't call me about fixing your computer."

I can't stand when family members continually trash their machines but it's ok because Noodleface.
 
Alkorin

Chancellor Alkorin

Part-Time Sith
<Granularity Engineer>
6,029
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+1 Noodleface. There's nothing that annoys me more than that 10pm phone call "hepl, I broked my computar". I do this shit all day, and they at least pay me for it.
 
Frenzied Wombat

Frenzied Wombat

Potato del Grande
14,730
31,802
I have teamviewer installed on all family member PC's. When they call I don't even pay attention to their fucked up layman interpretation of what's wrong. I just connect and fix that shit asap and say "bye". The best thing some family member's have done is go out and buy a Mac despite my disclaimer that I won't be able to help them anymore (since I hate macs and only have basic TS skills), because you know "Macs don't have problems". When they call with an inevitable problem and I remind them I can't do shit for their MacBook Air, and refer them to their local Apple store, I get the "but I need to make any appointment and it takes hours". Good times.
 
Frenzied Wombat

Frenzied Wombat

Potato del Grande
14,730
31,802
Nothing signals a TGIF like that *special* helpdesk ticket that comes in at 5pm. Got this one just as I was walking out the door:

Helpdesk,

My printer says that the "toner is low" but I only see where the ink cartridge goes in, not where the toner is supposed to be????
 
L

Letters_sl

shitlord
17
0
After a windows 8.1 update in August the computer clock and date are always wrong. I do not suspect the battery and I don't know how to test it. I am assuming that it is not the battery for now. Any ideas?
 
Jysin

Jysin

Ahn'Qiraj Raider
6,278
4,035
Letters_sl said:
After a windows 8.1 update in August the computer clock and date are always wrong. I do not suspect the battery and I don't know how to test it. I am assuming that it is not the battery for now. Any ideas?
Click to expand...
If you are powering it off and then it's losing the date / time, you should check your motherboard battery.

Otherwise you should set it to automatically sync time / date from an internet time server.

29192d1381695039-time-synchronization-turn-off-windows-8-time_sync-4.jpg
 
Lanx

Lanx

<Prior Amod>
60,977
134,384
Noodleface_sl said:
I guess I don't understand why lanx feels that he must be financially responsible for purchasing programs for other people's computers.

I would tell my relatives "buy this or don't call me about fixing your computer."

I can't stand when family members continually trash their machines but it's ok because Noodleface.
Click to expand...
Well that's the thing, I have said fuck all to all friends and co-workers and friends of co-workers who want my help, i tell them to get a mac or goto bestbuy geeksquad. But i can't do that to family, hell otherwise my nephew would bother his geeky best friend, who i've also come to think of as a damn nephew. (so he'd be wasting his time)

50bucks a year saves everyone's time.

And yes as a geek, i know the capabilities of my family and nephew, this is the easiest solution that has worked for 3 years.
 
ShakyJake

ShakyJake

<Donor>
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I have an old AMD Phenom II X4 955 on a MSI 870A-G54 motherboard. The system is around 3-4 years old I guess and is a secondary system. Anyway, I recently upgraded my primary system's SSD to a 512GB unit and decided to throw the existing 120GB SSD in the AMD box.

I have 3 other drives in the system set to JBOD. As such, I have the RAID feature set on in the BIOS. While the SSD sits on the "raid" controller it's simply a single drive. I had zero issues with the existing 250GB hard drive set this way. But, oddly, Windows 7 and Windows 8 installation process can't "see" the SSD. It doesn't appear as a selection.

I don't expect any solution to this as I suspect this is a controller issue on the motherboard. What's odd is that I really can't find much information out there on the subject. At least none recognizing it as a controller issue.

Anyway, thought I'd throw it out there in case anyone else experiences it and thinks something is wrong with their drive.
 
Noodleface

Noodleface

A Mod Real Quick
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14,508
Seems the DC jack on my laptop is going again. Power adapter is constantly connecting/disconnecting (my laptop displays some obnoxious image over the screen) and I noticed the cable is getting extremely hot near the jack.

Is there any way to tell for sure if it is actually the jack or the charging cable that is going bad? I only have one other charging cable and it is bad.
 
Abefroman

Abefroman

Naxxramas 1.0 Raider
12,588
11,904
TL: DR Check your fucking surge protector.

So my computer started acting weird. It would freeze randomly no matter what I did. It could last hours or minutes and would freeze on everything from videos to just the desktop. Googling the problem was fucking useless so I did a fresh install, swapped out ram, took out video card and it seemed like it got better each time I did something but the freeze always came back. Temp's were fine, latest drivers S.M.A.R.T was perfect, cpu passed, Gpu passed, I figured it was the PSU or the MOBO. I call my friend up as a last resort since I don't like bugging people for free tech support just because they work with computers, he says to get a new surge protector before I have the MOBO or PSU tested. Sure enough all that shit was because of the fucking crappy surge protector. Figured I would post this here incase anyone gets a similar problem. I know, boring story.
 
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