I can somewhat confirm this, even "non-bugs" can do it after all - I made a stupid misplay last night because of the UI differences and got a reimbursement after filling one out complaining about it. Hah.I strongly suggest playing some limited events on the new/now only/one-true-client client and aggressively filing for reimbursement on any bugs/crashes you experience. I got 2 VMA events out of 5 refunded in the past 2 days, one for a client freeze during drafting and another because it told me I couldn't submit my deck and had to restart and rebuild my deck with only 40 seconds to spare. Customer service is being very lenient and basically giving out blanket refunds for all bugs.
It's an all-time unbelievable head scratcher. The only thing I can some up with are conspiracy theories. Someone has a job because they're sucking cock/family. All I can make of it.V4 of MTGO is a piece of shit. what a debacle. even if they squashed the bugs the UI is just a pain in the ass. how could they fuck up this cash cow.
Good time to have 6 accounts~PUBLIC SERVICE ANNOUNCEMENT:
If you have a MTGO account that's been active at all since 2008, you now have 35 free phantom points and free prerelease tokens that can be used to enter 1 m15 prerelease totally free. And you get to keep the cards you open + whatever prizes you win.