Noodleface
A Mod Real Quick
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Looks related to video card drivers.
Have you tried doing a DDU on the driver's and then reinstalling? That's be my first step.
Computer Issues
- Thread starter brekk
- Start date
Have you tried doing a DDU on the driver's and then reinstalling? That's be my first step.
Lanx
<Prior Amod>
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the simplest solution for you is to buy a usb hub and plug from the back to the front, and just follow the advice
UGREEN USB 3.0 Hub, 4 Ports USB A Splitter Ultra-Slim USB Expander for Mouse, Keyboard, Flash Drive, U Disk, Printer Compatible with Laptop, Desktop PC, Xbox, PS5, and More, 2ft
don't even think about doing anything else
why? the easiest troubleshooting would be that somehow over time the frontpanel i/o got loose and disconnected from the motherboard, if youre saying alal 3 are failing, thats the only issue
and since that case is suspect and old, even if you open it now, who knows what kinds of loose cables are gonna come out
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AlwaysFocus
Lord Nagafen Raider
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I have the ability to put things together. Are you saying that taking the thing apart, even if done properly, will open it up to further connections issues? Sorry I dont know much about building computers.. But I can work on machinery and use tools, I assume putting a computer together is somewhat the same. It all comes down to pieces going together.the simplest solution for you is to buy a usb hub and plug from the back to the front, and just follow the advice
UGREEN USB 3.0 Hub, 4 Ports USB A Splitter Ultra-Slim USB Expander for Mouse, Keyboard, Flash Drive, U Disk, Printer Compatible with Laptop, Desktop PC, Xbox, PS5, and More, 2ft
don't even think about doing anything else
why? the easiest troubleshooting would be that somehow over time the frontpanel i/o got loose and disconnected from the motherboard, if youre saying alal 3 are failing, thats the only issue
and since that case is suspect and old, even if you open it now, who knows what kinds of loose cables are gonna come out
I was going to take it apart to clean it eventually (dust)
Should I not do that?
Lanx
<Prior Amod>
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i'm not saying don't ever take apart a computer, but what youre saying to me, it's clear the front/io has loosened over time or something is being pulled
this is a typical usb front i/o connector
minor friction is really whats holding it to the motherboard, if it was assembled badly? who knows if it was opened previously, maybe it was pulled halfway out (a lot of computer cases aren't made to withstand multiple openings, like maybe the front i/o gets pulled apart when the case is opened. and i'm talking from experience i had a small sff htpc case that was so tight and jam packed, if i opened it, all the wires were still connected.
one thing you could try is to clean the usb plugs
but since all 3 are failing i doubt it's gunk and it's the mb connection
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Caliane
Naxxramas 1.0 Raider
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not previously. I did see someone mention DDU while looking through threads, and possible causes.
Vrising had been crashing since the new vid card as well. but it also simultaneously got an update... its been very unclear what was causing that crash too. event viewer/etc not helpful.
that crashing has been different. thats just vrising crashing to desktop.
todays crash while working, prompted me to go looking, check out the event viewer see what it said. (41, loss of power), then a thread mentioning where to look for dmp files. and checking that lead to DDU.
so finished work. And just now, tried DDU in safe mode to remove old installs.
we'll see. Nvidia did also have a new driver update.
Rezz
Mr. Poopybutthole
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Disassembling a thing always introduces the possibility of damaging components while disassembling and then also potentially damaging them while reassembling. It's just basic math of additional points of potential failure.
Generally speaking, once something is put together, you don't take it apart again if you can avoid it. Not because you don't know what you are doing, but because you are just inserting additional possibilities for things to go wrong/fail. Cables have a nasty habit (especially after a couple of years) of having internal fraying that doesn't really show up until you unplug and plug them back in. Especially if they were in the same bent position for several years with current running through them, and then you move them around.
For cleaning, purchase a can of electronics safe air and just open the case and spray it out. A connection that is inserted properly won't have dust between the connector and the plates; the only stuff that really needs to be sprayed out/cleaned are fans and fan adjacent parts (vents, etc), as well as just getting extra dust off of things like heatsinks/etc so their efficacy isn't degraded.
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Rezz
Mr. Poopybutthole
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Yeah; clean driver reinstall seems like the best (and probably the most likely) solution at this point. Especially since it appears to be somewhat application dependent. After that, the most likely culprit would be the card itself (having some random IO channel not correctly pressed into the board, etc) - this may not be something visible in all games, but it would show up in games that utilize those specific channels. Kind of a crapshoot, honestly.
Clean driver install, then verification is a very solid first step.
Burren
Ahn'Qiraj Raider
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My brand new laptop won’t load lots of websites. Been getting new furniture, car parts, doing travel research. Doesn’t matter what, it just doesn’t load about 25% of sites. My desktop and phone will just fine. No clue wtf is going on with the laptop though.
Control
Bronze Baronet of the Realm
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Tried different browsers I assume? Maybe it came with some antivirus bloatware that's blocking scripts? I think new windows does some of that natively, but I wouldn't expect it to bother any mainstream site, but might be worth turning that off if possible.
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Lanx
<Prior Amod>
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if it's a new laptop it could simply be your clock is wrong, open it and sync it (youre not being given the certificates b/c your times might be out of whack) if not that go into the nic adapter either ethernet or wifi and change the dns then
Burren
Ahn'Qiraj Raider
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Nothing security related that I can see. Sites don't work whether I turn VPN on or off, so its not that affecting it.
Burren
Ahn'Qiraj Raider
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I followed this path, but other than having the DNS set to automatic, not sure what to do here.
Lanx
<Prior Amod>
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do this to get google dns
did you try both the ethernet nic and the wifi nic separately?
Void
BAU BAU
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I'm having an issue that might be related to Burren's, but maybe not.
I started noticing a week or two ago that a lot of attachments here and images on other sites weren't showing up (broken link icon) on my work computer. After investigating further, I discovered it was company wide. And before anyone gets any ideas about contacting IT, I'm the IT here, which isn't my job at all, I'm just the only one that can vaguely work with computers. So if anything happened, it was either my doing or something like with Comcast or a server update or whatever.
This is the error that I get on every machine in the building, no matter the browser, etc. Imgur is the easiest to show since everyone can get there and I first discovered it when people were linking from there on FoH, but multiple vendor-specific sites are being affected as well.
From my understanding that has to do with sites that mix http and https and multiple of the sites I checked via clicking the lock icon in the browser indicate they have anonymous owner info, and that's why it is being rejected. Except that shouldn't be a valid reason unless you have some super-strict settings, which we never had before. And that might not be the real reason, just luck that I clicked several that said the same thing.
Briefly, we have a server running Windows 2016 and a Comcast router. The server handles DNS from what I understand, and I've tried swapping it to Google's IP, and that doesn't help. I've made sure the time is synced properly. I've fucked with turning off all kinds of SSL handling stuff that the internet recommended to me, and rebooted the server after hours and nothing has helped. There is nothing that I'm aware of running on the server that would have suddenly made it become more strict about handling SSL signatures, and an update didn't even come through during the time when it happened, so I'm stumped.
If anyone has any suggestions, or further questions that might help diagnose it properly, I would greatly appreciate it. Now that I think about it, I'm going to go reboot the router just for the fuck of it, so I'll post this and then wait for it to come back up. Dumber things have worked before.
EDIT: Nope, that didn't fix anything.
I started noticing a week or two ago that a lot of attachments here and images on other sites weren't showing up (broken link icon) on my work computer. After investigating further, I discovered it was company wide. And before anyone gets any ideas about contacting IT, I'm the IT here, which isn't my job at all, I'm just the only one that can vaguely work with computers. So if anything happened, it was either my doing or something like with Comcast or a server update or whatever.
This is the error that I get on every machine in the building, no matter the browser, etc. Imgur is the easiest to show since everyone can get there and I first discovered it when people were linking from there on FoH, but multiple vendor-specific sites are being affected as well.
From my understanding that has to do with sites that mix http and https and multiple of the sites I checked via clicking the lock icon in the browser indicate they have anonymous owner info, and that's why it is being rejected. Except that shouldn't be a valid reason unless you have some super-strict settings, which we never had before. And that might not be the real reason, just luck that I clicked several that said the same thing.
Briefly, we have a server running Windows 2016 and a Comcast router. The server handles DNS from what I understand, and I've tried swapping it to Google's IP, and that doesn't help. I've made sure the time is synced properly. I've fucked with turning off all kinds of SSL handling stuff that the internet recommended to me, and rebooted the server after hours and nothing has helped. There is nothing that I'm aware of running on the server that would have suddenly made it become more strict about handling SSL signatures, and an update didn't even come through during the time when it happened, so I'm stumped.
If anyone has any suggestions, or further questions that might help diagnose it properly, I would greatly appreciate it. Now that I think about it, I'm going to go reboot the router just for the fuck of it, so I'll post this and then wait for it to come back up. Dumber things have worked before.
EDIT: Nope, that didn't fix anything.
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This is why I hate debugging Windows problems. After all the metric tons of API abstractions and DLLs all you get is "an error has occured."
Read this:
TLS connection common causes and troubleshooting guide
TLS connection common causes and troubleshooting guide. Could not create SSL/TLS secure channel. SSL Handshake Failed
techcommunity.microsoft.com
TLS connection common causes and troubleshooting guide
This blog introduces SSL/TLS connection troubleshooting tools, including curl, openssl, ssllab, web browser, and certutil. This is helpful to narrow...
techcommunity.microsoft.com
Are you familiar with the command line? Can you install OpenSSL for Windows?
Void
BAU BAU
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I'm gonna be honest, a lot of that went over my head. I am familiar with the command line, and I'm sure I could install something, but I'd need to know exactly what I'm doing so I don't fuck up the server at all.This is why I hate debugging Windows problems. After all the metric tons of API abstractions and DLLs all you get is "an error has occured."
Read this:
Then this:
TLS connection common causes and troubleshooting guide
TLS connection common causes and troubleshooting guide. Could not create SSL/TLS secure channel. SSL Handshake Failed
TLS connection common causes and troubleshooting guide
This blog introduces SSL/TLS connection troubleshooting tools, including curl, openssl, ssllab, web browser, and certutil. This is helpful to narrow...
Are you familiar with the command line? Can you install OpenSSL for Windows?
I see mention of the server certificate. On our previous server, prior to about 2018 or so, every year we paid some tech company to renew our server SSL certificate, but I am pretty sure that is because we were running our own Exchange server at the time. Since getting a new server we switched to gmail handling our email because it was a thousand times easier, and we haven't paid anyone to do anything with a certificate and it has worked perfectly all this time. I'm doubtful that it suddenly decided to expire like 7 years later, but maybe you know more about that than me.
Oh yeah, and going to those sites directly from the server returns the exact same error, if that helps any.
Anyway, if there is something you think I should try, I'm open to trying it if I at least vaguely understand what it is doing. Maybe I'm misunderstanding what I'm reading, but it looks like OpenSSL would be if I had a website of my own that wasn't being certified? Or am I completely wrong there?
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If you are having Browser issues on every client, then it most likely is not a server issue--except when you have a proxy installed and set up for every machine that routes everything through your server.
Do you have any Internet security software installed anywhere?
What browser are you using? You could try to install a different browser (or OpenSSL) on a client apart from the server.
Void
BAU BAU
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The server handles DNS/DHCP, so I'm assuming any sort of filtering/blocking at the company-wide level happens there?
The server has Defender or whatever comes with Windows Server edition, nothing added.
Every computer in the building, no matter the browser, has the same results. That's why I assume it is either the server or the router. But since the router is mostly just there to give us an external IP address and the server handles the rest, that's why I focused on the server.
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Not necessarily: DHCP gives out IP addresses to clients on your network, DNS resolves names to IP addresses. While both are needed for HTTPS to work, once the communication between the computers starts they are no longer involved.
My first instinct tells me this is a Comcast issue, and that they are routing your Internet traffic through a transparent proxy that fucks things up. Comcast is known to intercept at least DNS traffic, even if you set up different DNS servers.
This would be debuggable with an SSL tool, e.g. OpenSSL's s_client and comparing the output to someone else's ISP.
You can also test this yourself: Select a VPN provider (any reputable should do), set it up on a client and connect to the VPN service there. This should cut Comcast traffic filtering out of the loop, and prove that the clients are not the issue: Try to open the sites that didn't work before through the VPN and compare.
As a first step you can check how the traffic is generally routed with tracert on the command line: tracert www.imgur.com