Ashes of Creation

Hateyou

Hateyou

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Burns said:
Steam is giving refunds out of their own pocket? I assumed, in a case where bankruptcy is likely, it would be more like chargebacks through their main payment processing account until the pending funds that were due to be payed to AOC dry up, then everyone left is shit out of luck.
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The game company has to pay the refunds. Steam doesn’t pay game companies the money from game sales right away, so I’m guessing Steam won’t have to pay any, they’d just withhold the payments. I think it’s more of a “you don’t get this money cause it got refunded” and not a true “hey we gave you that money and now you have to pay it back” situation.

Any refund attempts outside the refund window…idk. I guess consumers are going to have to try to get the company to give them refunds.
 
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Kirun

Kirun

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Burns said:
Steam is giving refunds out of their own pocket? I assumed, in a case where bankruptcy is likely, it would be more like chargebacks through their main payment processing account until the pending funds that were due to be payed to AOC dry up, then everyone left is shit out of luck.
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They will in many instances, because of the time-frames involved.
 
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moonarchia

moonarchia

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Hateyou said:
The game company has to pay the refunds. Steam doesn’t pay game companies the money from game sales right away, so I’m guessing Steam won’t have to pay any, they’d just withhold the payments. I think it’s more of a “you don’t get this money cause it got refunded” and not a true “hey we gave you that money and now you have to pay it back” situation.

Any refund attempts outside the refund window…idk. I guess consumers are going to have to try to get the company to give them refunds.
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It depends on whether they did this before or after getting their $$$ from Steam.
 
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