Do you play WoW and 14 ? As someone with active subs on all three, I can tell you that is certainly not the case. WoW (both live and classic/SoD) railroad you towards 'high end' content. M+, Mythic raiding, etc. Delves/Prey/Rituals exist as a catch up, without hitting the highest ilvl gear and housing/arcantina is all but forgotten after the first week of Midnight launch. Even 'heroic' guilds are looking at pathways into Mythic raiding this season. FF14 also has an 'all roads lead to savage' mentality, with savage and ultimate raids well supported by the developers.
Just because a community of people hang out in Goldshire or Limsa ERPing or doing quests, doesn't mean the game caters to casuals. Both games reserve the best rewards for the sweatiest retards.