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I finally officially gave up on my GMG and brought it back to Ace for a full refund. I tried working with GMG customer service, and while they were responsive enough and fairly friendly, I wasn't interested in jumping through hoops to try and get a brand new grill to work correctly. What finally pushed me over the edge was mid grilling, the temp would just continue to drop and I would sometimes have to actually switch it off and back on to get the temp back to normal. When I reached out to GMG they wanted me to take a bunch more pictures and I just wasn't interested in working that hard on a new grill. So I reached out to Ace and they took it back no questions asked.
So I went ahead and ordered the RecTeq RT-700. Of course I waited too long and they have delayed shipping on only the 700 right now, so I am without a BBQ for probably a month or so. Hopefully this is a much better experience than the GMG.
So I went ahead and ordered the RecTeq RT-700. Of course I waited too long and they have delayed shipping on only the 700 right now, so I am without a BBQ for probably a month or so. Hopefully this is a much better experience than the GMG.