Hex
Lord Nagafen Raider
- 404
- 389
Had a broken space heater shipped to me the stand plastic base was snapped in the unopened box, they did the same thing had the replacement there the following day. A few years ago my dad ordered a treadmill and it was missing the instrument panel at the top that you controlled/turned it on and off with, like the entire panel. They overnighted treadmill to him and had the UPS guy pick up the return one. That blew my mind, rather than sending the part (which i'm guess the reason was they don't have it just laying around) they sent an entire new unit which probably cost a decent chunk to ship.Do they drop ship overnight replacement products to everyone or is it just because I spend so much money and have Prime?