Hahahaha fucking awesome. I wish I had known this previously.Cancel your service. Put it in a roommate, friend, relatives name. Bam. New customer discount. When that ends, repeat. If you don't have someone else, just cancel your service for 24 hours, call back in as new customer. If Rep says you just had service, hang up and call until a rep who needs the commission will just set it up for you.
Source: I'm a Comcast sales rep.
ahhhh... love equitiesIf they're making such massive profits then buy their stock and partake in the glory. Zzzzz.
I got the same exact letter a bit ago, best day ever.
I'm ok with that.
Yeah, I want Fiber so bad, but I don't think I'm ever going to get it in BostonWhile I get the point you're making, it would be worth $25 a month to me to stick it to Comcast/Time Warner/whomever and "vote with my money" so to speak. On top of that, I'd imagine that Google doesn't have a bandwidth cap either, while the other companies likely would, so I'd pay $25 more just to be able to download the entire internet every month.
I despair over the fact that I'll probably be really fucking old by the time gigabit internet reaches me. Fucking Comcast
You aren't. FiOS stopped their build out here becausethey couldn't compete with Comcastit wasn't profitable for them. But Boston is the proving grounds for Comcasts new IPv6 rollout, the brand new X1/X2 platforms, and their ridiculous new WiFi equipmen free to every customer with Performance Internet or higher, bundled or not.. Yup, it's premium cost.. but premium service.Yeah, I want Fiber so bad, but I don't think I'm ever going to get it in Boston
Nope. We didn't. Unfortunately it comes with both positives and negatives. It saves a ton of cash on tech rollouts for stupid trap installs and removals, and eliminates the tens of thousands of households illegally tapping into the cable or sharing with their neighbors. It also help kill off the old analog signals still running through the lines taking up space for more HD and internet speeds.Turned the TV on today only to find I had almost no channels. Did a little research and found about how the FCC is now allowing encryption of basic/local HD channels, and Comcast wasted no time implementing this. But I can rent an adapter to watch said channels. I guess it's PBS and Univision for me.
Call and talk to Customer Care. We ran a macro update to the databases and some folks who bought their own modems that match model numbers that we use, saw this happen. They'll credit every cent they've charged you, no questions asked.So about 3 months ago Comcast out of nowhere decided starting to charge me a modem lease fee even though I've owned my own equipment since forever. I didn't notice cause I don't really check my bill that often. Fucking Comcast.
People shouldn't have to call in. When Comcast realized that there was a problem, they should have immediately figured out who was being charged erroneously and fixed it. Relying on customers noticing the problem and taking the time to call in is shitty service and a great example of why people hate Comcast.Call and talk to Customer Care. We ran a macro update to the databases and some folks who bought their own modems that match model numbers that we use, saw this happen. They'll credit every cent they've charged you, no questions asked.
im almost thinking of doing this, because i just pay for internet now and its like 80$ a month or something retarded so might as well get everything for what 100$?Hey Bane, any suggestions for someone moving within a city? Should I cancel, then sign up at a new address and try it as a new customer?
No need. When you transfer you're considered a new customer so you qualify for all of those discounts. At least that's how it is here in the Northeast. Only thing you can't get is web offers because those are online exclusively.Hey Bane, any suggestions for someone moving within a city? Should I cancel, then sign up at a new address and try it as a new customer?
Agreed Desi. Cox would have done an audit automatically too. Not sure why Comcast didn't. Can only assume its because they didn't know until reps started reporting it? Not an excuse, just the way it was.People shouldn't have to call in. When Comcast realized that there was a problem, they should have immediately figured out who was being charged erroneously and fixed it. Relying on customers noticing the problem and taking the time to call in is shitty service and a great example of why people hate Comcast.
If my team put in a patch at work that screwed up customer billing, we'd basically be working 24/7 until it was fixed.
Should be able to use all your existing equipment unless you're moving to a network where it needs to be changed.im almost thinking of doing this, because i just pay for internet now and its like 80$ a month or something retarded so might as well get everything for what 100$?
whats the real hassle of doing this, are they gonna have to come to my house and ill have to go without internet for a few days or what? sorry never did it before bane, theres nothing i care to watch as it airs but for 20$ why not get all the extra gravy.